Last Updated: January 2025
Protecting your privacy on the bd 21 platform is one of our highest priorities. In this Privacy Policy, we clearly state what information is collected, how it is used, and what steps we take to protect your data. This policy, designed for users in Bangladesh, complies with local laws and international standards. By using the platform, you are considered to have accepted the terms of this policy. For any questions, our FAQ Section See.
During account registration, we collect your name, date of birth, email address, and mobile number. National ID or passport information may also be requested for identity verification purposes. This information is used solely for account management, age verification, and fulfilling legal obligations. We never sell your personal information to third parties or share it for advertising purposes. At every stage of data collection, we only ask for the minimum necessary information — nothing more.
Payment method information is collected during deposits and withdrawals, however full card numbers or bank account details are not stored on our servers. All financial transactions are secured via SSL encryption and processed through trusted third-party payment gateways. Transaction history is retained for a specified period as required by law and may be used for anti-money laundering purposes. We are legally obligated to notify the relevant authorities of any suspicious transactions. We always use the highest standard of encryption technology to ensure the security of your financial information.
While using the platform, your device type, operating system, browser version, and IP address are automatically collected. This information is used to improve platform performance, monitor security, and detect unauthorized access. Cookie and session data are used to enhance the user experience and maintain login status. You can manage cookies through your browser settings, though disabling certain cookies may limit some platform features. We do not use any third-party tracking scripts that track your browsing habits across other sites.
Bd 21 employs industry-standard encryption, firewalls, and regular security audits to protect your data. Our servers are housed in secure data centers and only authorized personnel can access user information. In the event of a data breach, we will promptly notify affected users and take the necessary steps. Our staff undergo regular privacy training and operate under strict confidentiality agreements. Data protection is not merely a legal obligation for us — it is an ethical responsibility to our users.
You can view, correct, or update the personal information stored in your account at any time. If you request account closure, we will arrange to delete your data beyond what is required by legal obligations. If you wish to know how your information is being used, contact our support team and we will respond within 30 business days. You can unsubscribe from marketing communications at any time. We take all complaints regarding your privacy rights seriously and strive to resolve them promptly.
We may update this Privacy Policy from time to time, and you will be notified of significant changes via email or through the platform. Updated policies take effect from the date of publication, and continued use of the platform will be considered acceptance of the new policy. For any privacy-related questions or concerns, contact our support team directly — we are always ready to help. This policy has been drafted in accordance with applicable data protection laws and regulations in Bangladesh. Our Terms & Conditions You are also advised to read this page, as both documents together govern the terms of your use.